Here's Deb's resumé.

CAREER SYNOPSIS

President of Positive Connections® (formerly The Haggerty Group), a management consulting firm founded in 1985, which specializes in connecting organizations and individuals through positive strategies in communication, networking and presentation skills. Professional speaker, author, and Certified "Woman Business Enterprise."

AT&T INFORMATION SYSTEMS

• 1985 - Operations Manager, Integrated Service Management (ISM), Parsippany, NJ. Directed market development and sales strategy for International Services Management (ISM) which gave customers a single national source for service requirements and included technical consulting, project management and operations administration.
• 1984 - Operations Manager, National Services Management, Morristown, NJ. Directly accountable to the President, Services Division, for the development, implementation, and sales of service support to all AT&T-Information Systems resale channels, including retailers, OEMs, VARs, and secondary markets brokers. Sold over $15M in service agency contracts to resellers within a nine-month period. Established service center to provide order entry and billing support to resellers. Entire staff rated outstanding performers for 1984.
• 1983 - Executive Assistant to the Vice President, Business Services, responsible for marketing, personnel and support services. Performed organizational planning and design, integrated operations plans, and recommended revenue/expense budgets for Division.
  
  

AMERICAN TELEPHONE & TELEGRAPH COMPANY

• 1982 - District Manager, Marketing Operations, Basking Ridge, NJ. Appointed to national task force planning the divestiture of the Bell Operating Companies from AT&T. Designed the national marketing operations plan for a customer base generating over $6B in annual revenues.

SOUTHERN BELL

• 1981 - Staff Manager, Southern Bell Headquarters, Atlanta, GA. Directed company-wide marketing program for the fifty largest customers in Southern Bell. Internal Bell System results ranked first nationally.
• 1980 - Staff Manager, Southern Bell Headquarters, Atlanta, GA. Researched, wrote, and published implementation procedures for all data products and services marketed by Southern Bell.
• 1977 - Director, Executive Communications Center, Miami, FL. Developed and conducted multi-media sales presentations for over 100 person sales force directly resulting in over $3.5M in sales. Management recruiter for 300 person marketing organization.
• 1974 - Manager, Customer Education, Miami, FL. Managed organization, including four locations and fifty-five person staff, responsible for client training and evaluations of clients' service. Improved results to rank in top ten percent nationally.
• 1972 - Account Executive, South Florida Marketing, Miami, FL. Sold telecommunications products and services in the financial market in Dade County. Achieved sales results in top two percent for 1972.
• 1969-1972 - Held various part-time and full-time administrative positions prior to joining Southern Bell.
  
  

EDUCATION

• MBA, Mercer University, Atlanta, Georgia, 1982. Major in Personnel and Human Resources Management.
• BA, Macalester College, St. Paul, Minnesota, 1969. Major in English Literature, Minor in Religion/Music.
  
  

PROFESSIONAL AFFILIATIONS

• Certified Management Consultant, Institute of Management Consultants
• Professional Member, National Speaker's Association, Central Florida Speakers Association, Past President, Pennsylvania Speakers Association
• Premier Coach, eWomenNetwork.com
• Member, Meeting Professionals International
• Member, National Association of Women Business Owners
• Past President, LeTip of York
• Past President, Society for Advancement of Management, Atlanta Chapter
  
  

PUBLICATIONS

• Featured author in : The Sales Coach, The Communication Coach, The Masters' Collection, Confessions of Shameless Self Promoters, Uplift and Heartwarmers of Love. Featured in LA Times, Entrepreneur, Latina, Personal Excellence, Me!, Step into Success, among others.
  
  

OTHER ACHIEVEMENTS

• 1983 AT&T-United Way Special Recognition Award
• Who's Who - Finance and Industry (1981-1982); Who's Who - South and Southwest (1980-1981); Who's Who - American Women (1979-1980)
• National Merit Scholar (1966-1969)